FAQ

CouponXL Frequently Asked Questions

If you have additional questions, please contact your marketing representative, or email support@cityondemand.com.

Ads can go live within minutes of registering your business.

We do not charge a standard setup fee, however, you are given the option of having one of our reps input your business details create your deals for you. Should you elect to have a technician assist you, they will charge a one time fee of $25.00.

No, our services are offered on a month to month basis and can be cancelled at any time. Should you elect to cancel your services, you can do so directly through your admin panel, or by calling or emailing us directly.

Once the required information is received from the business, ads are generally placed live within minutes.

If within the fist 90 days of advertising with us, you are not satisfied with the results you are receiving, we will process a full refund on your behalf. Ads that remain live beyond the 90 day trial period, will not qualify for a refund.

You will have the opportunity to onboard your business and create the outline of your deals directly through your designated account management page. We also offer a assistance, for those who choose, for a one-time fee of $25.00.

You are able to create as many deals as you wish, however, studies have shown, the fewer the better. Our recommendation, keep your attention focused on 3-4 and rotated the service out from time to time.

Changes and updates can be made from your account page or by contacting our support team.

Yes, simply log into your account, locate the deal, and click the pause button. The deal will remain paused until you decide to reactivate it.

Yes, you will have the option of selecting Direct Sale when designing your deals. When this option is chosen, you will be required to enter the direct URL address for your business shopping cart. The redeem button will be replaced with a Buy Now button on the deals and will be directly linked back to your processor.

 

Register and Receive "Hot Daily Deals" that don't require a Credit Card.

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